{"id":2022,"date":"2021-02-25T08:10:27","date_gmt":"2021-02-25T07:10:27","guid":{"rendered":"https:\/\/dunod-formation.com\/petite-enfance\/?p=2022"},"modified":"2026-07-02T20:08:53","modified_gmt":"2026-07-02T18:08:53","slug":"faq-formations-dunod-petite-enfance","status":"publish","type":"post","link":"https:\/\/dunod-formation.com\/petite-enfance\/faq-formations-dunod-petite-enfance\/","title":{"rendered":"FAQ Formations Dunod Petite enfance"},"content":{"rendered":"<p>Toute connaissance est une r\u00e9ponse \u00e0 une question\u2026<\/p>\n<p>\u00c9volutive, cette \u00ab\u00a0FAQ\u00a0\u00bb \u2013 <em>Frequently Asked Questions<\/em> \u2013 r\u00e9pond \u00e0 vos questions les plus courantes.<\/p>\n<p>Pour nous communiquer vos questions compl\u00e9mentaires, contactez-nous en utilisant notre <a href=\"https:\/\/dunod-formation.com\/petite-enfance\/contact\/\">formulaire de contact<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Cr\u00e8ches : 8 id\u00e9es re\u00e7ues sur la formation en ligne<\/strong><\/p>\n<p>Beaucoup d&rsquo;id\u00e9es re\u00e7ues circulent sur la formation en ligne !<br \/>\nVoici <a href=\"https:\/\/lesprosdelapetiteenfance.fr\/vie-professionnelle\/organisation-et-pratiques-professionnelles\/creches-8-idees-recues-sur-la-formation-en-ligne\" target=\"_blank\" rel=\"noopener\">8 Vrai\/Faux \u00e0 d\u00e9couvrir sur le site Les pros de la Petite Enfance<\/a>, avec les points de vue des formateurs et les retour\u00a0d&rsquo;exp\u00e9rience des \u00e9quipes de \u00e9tablissements d&rsquo;accueil ayant utilis\u00e9 ces formations.<\/p>\n<p>Consulter \u00e9galement les <a href=\"https:\/\/dunod-formation.com\/petite-enfance\/clients\/\">cas clients<\/a> de ce site.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u00c0 qui s&rsquo;adressent les formations Dunod Petite Enfance ?<\/strong><\/p>\n<p>Nos formations s&rsquo;adressent :<\/p>\n<ul>\n<li>aux professionnels <strong>exer\u00e7ant en <a href=\"https:\/\/dunod-formation.com\/petite-enfance\/catalogue-formations-digitales-petite-enfance\/\">structures d&rsquo;accueil de la petite enfance<\/a><\/strong> (EAJE) dans la diversit\u00e9 de leurs structures et de leurs statuts : cr\u00e8ches, multi-accueils, microcr\u00e8ches, centres de loisirs : parcours de formation \u00e0 distance (e-learning, classes virtuelles), journ\u00e9es p\u00e9dagogiques en pr\u00e9sentiel \u00e0 Paris et dans toute la France.<\/li>\n<li>aux <a href=\"https:\/\/dunod-formation.com\/petite-enfance\/formations-assistantes-maternelles\/\">Assistantes maternel.les<\/a>\u00a0: les <a style=\"background-color: var(--bs-body-bg); font-family: var(--bs-body-font-family); font-size: var(--bs-body-font-size); font-weight: var(--bs-body-font-weight); text-align: var(--bs-body-text-align);\" href=\"https:\/\/dunod-petite-enfance.churchill.fr\/formations-assistantes-maternelles\/\">formations du catalogue Dunod (dur\u00e9e de 14 ou 21 heures) destin\u00e9es aux assistant.es maternel.les<\/a><span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); font-family: var(--bs-body-font-family); font-size: var(--bs-body-font-size); font-weight: var(--bs-body-font-weight); text-align: var(--bs-body-text-align);\"> sont \u00e9ligibles aux financements de l&rsquo;APNI (Association Paritaire Nationale d\u2019Information et d\u2019Innovation, au service du secteur de l&#8217;emploi \u00e0 domicile) via l&rsquo;Institut <\/span>Ip\u00e9ria (plateforme de professionnalisation mandat\u00e9e par la branche du secteur des particuliers employeurs et de l\u2019emploi \u00e0 domicile).<br \/>\n<span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); font-family: var(--bs-body-font-family); font-size: var(--bs-body-font-size); font-weight: var(--bs-body-font-weight); text-align: var(--bs-body-text-align);\">Les assistant.es maternel.les, d\u00e8s l\u2019obtention de leur agr\u00e9ment, ont droit, chaque ann\u00e9e, \u00e0 58 heures de formation enti\u00e8rement financ\u00e9es par l\u2019Institut IPERIA. Aucun r\u00e8glement n&rsquo;est attendu et ces heures sont \u00e9galement r\u00e9mun\u00e9r\u00e9es.<br \/>\n<\/span>Le reste des formations du catalogue Dunod peuvent \u00eatre ouvertes aux assistant.es maternel.les en autofinancement.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/demarche-qualite\/\"><strong>Comment s&rsquo;assurer de la qualit\u00e9 de vos prestations ?<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Quelles sont les informations disponibles sur les conditions de d\u00e9roulement de vos diff\u00e9rentes prestations de formation ?<\/strong><\/p>\n<p>Consulter l&rsquo;article <a href=\"https:\/\/dunod-formation.com\/petite-enfance\/info-commanditaire-deroulement-prestations-de-formation\/\">Commanditaires : d\u00e9roulement des prestations de formation Dunod<\/a>.<\/p>\n<p>Les <strong>apprenants (parcours e-learning, classes virtuelles)<\/strong> b\u00e9n\u00e9ficient par ailleurs d&rsquo;un processus d&rsquo;accueil personnalis\u00e9 pr\u00e9cisant les conditions de d\u00e9roulement de la prestation :<br \/>\nParcours e-learning : e-mail d&rsquo;accueil et module d&rsquo;accueil \u00ab\u00a0D\u00e9marrons ensemble cette formations\u00a0\u00bb, contact d\u00e9di\u00e9.<br \/>\nClasses virtuelles : e-mail\u00a0 de \u00ab\u00a0convocation\u00a0\u00bb : toutes les informations sur l&rsquo;acc\u00e8s et le d\u00e9roulement de la classe virtuelle, modalit\u00e9s d&rsquo;\u00e9margement \u00e9lectronique, assistance d\u00e9di\u00e9e, lien d&rsquo;acc\u00e8s au questionnaire de satisfaction \u00e0 l&rsquo;issue de la formation.<\/p>\n<p><strong>Journ\u00e9e p\u00e9dagogiques <\/strong>(en pr\u00e9sentiel, \u00e0 Paris et dans toute la France ; sur demande de l\u2019\u00e9tablissement, la journ\u00e9e p\u00e9dagogique peut \u00e9galement \u00eatre propos\u00e9e en distanciel sur une modalit\u00e9 e-learning + classe virtuelle en \u00e9quipe) : convocation des stagiaires, acc\u00e8s au programme dans l&rsquo;espace personnalis\u00e9 de l&rsquo;apprenant, modalit\u00e9s d&rsquo;\u00e9margement puis lien d&rsquo;acc\u00e8s au questionnaire de satisfaction \u00e0 l&rsquo;issue de la formation, contact d\u00e9di\u00e9.<\/p>\n<p>Le <a href=\"https:\/\/dunod-formation.com\/petite-enfance\/reglement-interieur\/\">R\u00e8glement int\u00e9rieur des prestations de formation de Dunod<\/a> est \u00e9galement disponible et communiqu\u00e9 dans toutes les prestations.<\/p>\n<p>En compl\u00e9ment des \u00e9changes via la plate-forme au fil de la formation, Dunod propose \u00e9galement, sur demande et sur mesure pour les structures d&rsquo;accueil, des options de <strong>classes virtuelles<\/strong>., \u00e0 partir de 8 apprenants.<br \/>\nClasses virtuelles : consultez la <a href=\"https:\/\/dunod-formation.com\/petite-enfance\/formation\/classe-virtuelle-1-heure-30\/\">fiche de pr\u00e9sentation de cette modalit\u00e9 de formation<\/a>, adaptable \u00e0 vos besoins (contenu, dur\u00e9e, fr\u00e9quence) .<br \/>\n<span style=\"font-size: 1rem;\">Classes virtuelles : c<\/span><span style=\"font-size: 1rem;\">onsultez les <\/span><a style=\"font-size: 1rem;\" href=\"https:\/\/dunod-formation.com\/petite-enfance\/classe-virtuelle-accompagnement-sur-mesure\/\">t\u00e9moignages d&rsquo;\u00e9quipes<\/a><span style=\"font-size: 1rem;\"> int\u00e9grant la classe virtuelle dans leurs parcours<\/span><\/p>\n<p><span style=\"font-size: 1rem;\">Contact : <\/span><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"mailto:digital-learning@dunod.com\">digital-learning@dunod.com<\/a><span style=\"font-size: 1rem;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/prerequis-formations\/\">Y a-t-il des pr\u00e9requis pour acc\u00e9der \u00e0 vos formations ?<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/prerequis-formations\">Y a-t-il des recommandations pour suivre les formations Dunod dans de bonnes conditions ?<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/offres-et-tarifs\/\"><strong>O\u00f9 consulter votre catalogue et vos tarifs ?<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/avantages-formations-digitales\/\">Quels sont les avantages des formations \u00e0 distance ?<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/pedagogie-digitale\/\"><strong>Parcours e-learning : quelle est votre d\u00e9marche p\u00e9dagogique en petite enfance ?<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Parcours e-learning : quel est le calendrier de vos sessions de formation ?<\/strong><\/p>\n<p>Les inscriptions sont permanentes, fond\u00e9es sur la date de d\u00e9but de formation choisie par chaque client.<\/p>\n<p>Processus d&rsquo;inscription : consultez l&rsquo;article <a href=\"https:\/\/dunod-formation.com\/petite-enfance\/modalites-dacces-formations-digitales\/\">Modalit\u00e9s d&rsquo;acc\u00e8s.<\/a><\/p>\n<p><strong><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/conseils-efficacite-formation-digitale\/\">Parcours e-learning : auriez-vous des conseils pour d\u00e9ployer efficacement la formation dans ma structure d&rsquo;accueil ?<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Parcours e-learning : quelle est la configuration technique recommand\u00e9e pour suivre les formations ?<\/strong><\/p>\n<p>Les formations sont accessibles en mode multi-supports (ordinateur connect\u00e9 \u00e0 internet, application mobile) sur la plate-forme 360Learning.<\/p>\n<p>Un e-mail par apprenant est n\u00e9cessaire pour recevoir l\u2019invitation personnelle \u00e0 se connecter \u00e0 sa formation.<\/p>\n<p>Configuration technique recommand\u00e9e : voir <a href=\"https:\/\/dunod-formation.com\/petite-enfance\/cgv\/\">Conditions g\u00e9n\u00e9rales de vente et d&rsquo;utilisation, <\/a>article 4.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Parcours e-learning, classes virtuelles : est-il facile de se connecter aux plates-formes de formation \u00e0 distance ?<\/strong><\/p>\n<p>Oui, c&rsquo;est tr\u00e8s facile !<\/p>\n<p>Parcours e-learning : l&rsquo;e-mail d&rsquo;invitation des apprenants \u00e0 rejoindre la plate-forme de formation 360 Learning int\u00e8gre un document illustr\u00e9 sp\u00e9cialement adapt\u00e9 par Dunod pour se connecter facilement \u00e0 son espace personnel de formation et voir sa progression.<\/p>\n<p>Classe virtuelle :\u00a0 l&rsquo;e-mail d&rsquo;invitation des apprenants \u00e0 rejoindre la plate-forme Dendreo Live comporte lien d&rsquo;acc\u00e8s direct \u00e0 la classe et rappel des pr\u00e9requis techniques.<\/p>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/telechargement-supports-formations\/\">Parcours e-learning\u00a0 : que peut-on t\u00e9l\u00e9charger, imprimer, consulter ou revoir ?<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p class=\"xmsonormal\"><strong>Parcours e-learning : une connexion internet est-elle n\u00e9cessaire pour suivre la formation sur l\u2019application mobile ?<\/strong><\/p>\n<p>Consulter l&rsquo;article <a href=\"https:\/\/dunod-formation.com\/petite-enfance\/telechargement-formations\/\">Que peut-on t\u00e9l\u00e9charger, imprimer, consulter ou revoir ?<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/financement-formations\/\"><strong>Quelles sont les conditions de financement de vos formations ?<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/contact\/\">Comment vous contacter pour inscrire mes \u00e9quipes \u00e0 vos formations ?<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/pre-inscription\/\">Je suis Assistant Maternel : comment s&rsquo;inscrire \u00e0 une formation ?<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/accessibilite\/\">Vos formations sont-elles accessibles aux personnes en situation de handicap ?<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/modalites-dacces-formations-digitales\/\"><strong>Quels sont les d\u00e9lais pour commencer une formation ?<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/modalites-dacces-formations-digitales\/\">Quelle est la dur\u00e9e d&rsquo;acc\u00e8s \u00e0 vos formations ?<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/formations-digitales-demande-devis\/\">Comment obtenir un devis personnalis\u00e9 ?<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/dunod-formation.com\/petite-enfance\/cgv\/\">Quelles sont vos conditions g\u00e9n\u00e9rales de vente ?<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Que disent vos clients des formations suivies ?<\/strong><\/p>\n<p>Consulter les t\u00e9moignages des <a href=\"https:\/\/dunod-formation.com\/petite-enfance\/clients\/\">organisations clientes<\/a> et ceux pr\u00e9sents en bas des diff\u00e9rentes fiches de pr\u00e9sentation des formations.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>En cas de difficult\u00e9, d&rsquo;al\u00e9a ou de r\u00e9clamation, qui contacter ?<\/strong><\/p>\n<p>Consulter nos conditions g\u00e9n\u00e9rales de vente (article 20).<\/p>\n<p>Date de derni\u00e8re mise \u00e0 jour : 10 avril 2026.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Toute connaissance est une r\u00e9ponse \u00e0 une question\u2026 \u00c9volutive, cette \u00ab\u00a0FAQ\u00a0\u00bb \u2013 Frequently Asked Questions \u2013 r\u00e9pond \u00e0 vos questions les plus courantes. Pour nous communiquer vos questions compl\u00e9mentaires, contactez-nous en utilisant notre formulaire de contact. &nbsp; Cr\u00e8ches : 8 id\u00e9es re\u00e7ues sur la formation en ligne Beaucoup d&rsquo;id\u00e9es re\u00e7ues circulent sur la formation en [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/dunod-formation.com\/petite-enfance\/faq-formations-dunod-petite-enfance\/\">Lire la suite\u2026<span class=\"screen-reader-text\"> from FAQ Formations Dunod Petite enfance<\/span><\/a><\/p>\n","protected":false},"author":11,"featured_media":4237,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-2022","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conseils"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ Formations Dunod Petite enfance - 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